Mellow Forest – Privacy Policy

Last Updated

2026-06-24

Overview

This Privacy Policy applies to the mellowforest.pro website and the Mellow Forest meditation and mindfulness app experience. It explains what information may be collected, how it is used, how long it is kept, and how you can contact us about privacy questions.

Mellow Forest is designed for personal wellbeing routines. It is not a medical, therapeutic, crisis-support, or emergency service.

1. Information We Collect

Depending on how you use the Website or app, Mellow Forest may collect the following categories of information:

Information you provide: name, email address, support requests, feedback, or other details you voluntarily send to us.
App activity and preferences: selected meditation goals, session types, reminder preferences, language settings, mood notes, progress indicators, and similar in-app choices where those features are available.
Technical data: IP address, device type, operating system, browser type, app version, crash data, diagnostics, approximate region, and usage events needed to maintain and improve the service.
Cookies and local storage: consent choices, site preferences, essential session information, and optional analytics identifiers where allowed.
Store and payment-related data: purchases or subscriptions, if offered, are handled by the relevant app store or payment provider. We do not ask for full card numbers on this Website.

2. How We Use Information

We use information only for legitimate product, security, support, and compliance purposes:

to operate the Website and app features;
to personalize meditation, sleep, breathing, and reminder experiences;
to respond to support requests or feedback;
to improve stability, accessibility, content quality, and user experience;
to detect abuse, prevent fraud, protect the service, and comply with legal obligations;
to understand aggregated usage trends without selling personal information.

3. Legal Bases and Consent

Where privacy laws require a legal basis, we rely on consent, contract performance, legitimate interests, and legal obligations. You can withdraw consent for optional cookies or communications where such options are available. Some essential processing is necessary to provide the service.

4. Third-Party Services

The app and Website may rely on trusted third-party providers for hosting, app distribution, diagnostics, analytics, crash reporting, security, and platform functionality. These providers process information according to their own terms and privacy policies.

Examples may include Google Play Services, Firebase-related tools, app stores, hosting providers, and security or analytics services. We do not sell or rent your personal data. We do not allow third parties to use your personal information for unrelated purposes.

5. Cookies and Similar Technologies

We use cookies, local storage, and similar technologies to keep the Website functional, remember your consent choice, improve reliability, and understand performance where analytics is enabled. You can manage cookies through your browser settings and read more in our Cookies Policy.

6. Data Sharing

We may share limited information with service providers who help us run the Website or app, with app stores when you download or purchase through them, or when required by law. We may also share aggregated or de-identified information that does not reasonably identify you.

7. Data Retention and Deletion

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law, security, dispute resolution, or legitimate operational needs. You may request access, correction, or deletion by contacting us at info@mellowforest.pro.

8. Data Security

We use reasonable technical and organizational safeguards to protect information from unauthorized access, alteration, loss, or misuse. No internet or mobile service can be guaranteed to be 100% secure, so we cannot promise absolute security.

9. Children’s Privacy

Mellow Forest is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate steps to delete it. If local law requires a higher minimum age, that higher age applies.

10. Health and Safety Notice

The content in Mellow Forest is for general mindfulness, relaxation, and self-care support. It does not replace professional medical advice, diagnosis, therapy, or treatment. If you are experiencing a medical emergency, crisis, thoughts of self-harm, or severe distress, contact local emergency services or a qualified professional immediately.

11. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also have the right to complain to a privacy authority. To exercise rights, contact us at info@mellowforest.pro.

12. International Processing

Your information may be processed in countries other than where you live. When this happens, we use appropriate safeguards where required by applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Website or app after changes means you accept the updated policy.

14. Contact Us

Questions about this Privacy Policy can be sent to info@mellowforest.pro.